| Maclaren Techno XLR Stroller Travel System, Charcoal |  | Brand: Maclaren
Category: Baby Product
Department: baby-boys
List Price: $360.00
Buy New: $320.00
as of 9/6/2010 08:21 CDT details
You Save: $40.00 (11%)
Seller: Baby and Me Boutique
Rating:  1 reviews
Sales Rank: 24,657
Color: Charcoal
Shipping Weight (lbs): 18
Dimensions (in): 31 x 21 x 43
MPN: WTR13013
Model: WTR13013
UPC: 688222175722
EAN: 0688222175722
ASIN: B0036DDTDS
Release Date: March 5, 2010
Availability: Usually ships in 1-2 business days
| |
| Features:
| • | Roomy full-featured stroller that includes car seat adaptor bar (fits most major United States car seats) | | • | High-performance aluminum frame | | • | Can accommodate larger children - up to 65 pounds | | • | Front and rear wheel suspension | | • | Height adjustable handles |
| |
| Editorial Reviews:
Product Description
Maclaren's Techno XLR is roomy and full-featured. It accommodates most car seats to create a travel system and coordinates with Maclaren's infant carriers and rockers.
|
| Customer Reviews:
My sixth MacLaren, and a real lemon - with *terrible* customer service!! July 29, 2010
BeachyMum (Florida)
3 out of 3 found this review helpful
We've owned six (6) MacLaren strollers, including this one.
In spite of the recall, we felt confident in buying another MacLaren for the arrival of our fourth child - and in fact purchased this for the car seat adapter, something MacLaren had never provided in the past.
We used a Graco car seat, the exact model specified on the MacLaren materials and website. The bar that attaches to support the car seat was only initially tight-fitting, and within the first month of use it snapped off multiple times, causing the car seat to nearly fall to the ground. (Thankfully the belt was very firmly attached, so the baby was not injured.) The seat adapter *was* installed exactly as the directions advised, and my engineer husband even tried to determine a better/safer means of using this.
Additionally, the stroller is wobbly; not stable as our other MacLarens have been, and the side 'lock' that is to keep it closed when folded frequently comes unlatched.
My REAL frustration came when I contacted MacLaren customer support. A 'gentleman' (insert sarcasm here) asked me what model of car seat I was trying to install. When I replied that it was a MacLaren-approved Graco model, his response was a request for me to send them the stroller AND the car seat for inspection. Like many families, we have ONE car seat, so it seemed that MacLaren arrogantly expected us to go purchase another while they tried to place blame on another manufacturer's product?
The car seat was (is) in excellent condition, and in fact works beautifully with the UppaBaby Vista that we purchased after the MacLaren nearly dumped our baby on the ground on numerous occasions.
We've yet to receive any form of resolution from MacLaren.
As a British-American family, we're particularly disappointed...it seems that the same flacks advising Tony Hayward have a hand in MacLaren's customer service department. It's a pity to see yet another British company that is so arrogant, unaccountable and unresponsive.
|
|
|
CERTAIN CONTENT THAT APPEARS ON THIS SITE COMES FROM AMAZON SERVICES LLC. THIS CONTENT IS PROVIDED ‘AS IS’ AND IS SUBJECT TO CHANGE OR REMOVAL AT ANY TIME. www.StrollersASAP.com | |
